Gary Audin

Solution Search:
Unified communications (UC) is new -- new to the vendors, new to the resellers/VARs and new to the enterprise. Although there... More...
Oct 10, 2008
Everyone in an enterprise can use some of the unified communications (UC) features and functions some of the time, while... More...
Sep 29, 2008
An enterprise wants the new or PBX replacement systems to be as resilient as possible. Disaster prevention, overall... More...
Jun 2, 2008
Microsoft has been promoting its Office Communications Server (OCS) 2007 as the next big thing in unified... More...
Apr 29, 2008
The growth of VoIP and the deployment of IP phones are increasing the power and air conditioning requirements in the... More...
Apr 3, 2008
Finding a UC consultant is not easy. Anyone can style himself a consultant, but the title itself does not reveal much, if... More...
Feb 25, 2008
Unified communications -- everyone seems to see great value in its implementation, but how does the enterprise evaluate... More...
Jan 21, 2008
If unified communications (UC) is going to play a major role in increasing user productivity, it has to be reliable... More...
Jan 18, 2008
Unified communications -- what is it and how will it benefit the enterprise? What are the IT and telecom organizations... More...
Jan 18, 2008

User satisfaction with the dialing experience and perception of voice quality are the foremost factors when making a... More...

Nov 19, 2007

Moving to a unified communications (UC) environment is not a one-step operation. There are five potential stages in the... More...

Nov 12, 2007
The setup and completion of a successful VoIP call do not necessarily have the reliability, stability or... More...
Oct 22, 2007

There seems to be a constant debate about the value of moving to an open source PBX. Asterisk is the first one that comes to... More...

Jul 26, 2007

If it is free, does it have value? Free for business application, the open source PBX also has risks, costs and limitations. I... More...

Jul 22, 2007

Protecting VoIP/IPT operation

VoIP and IP telephony vendors have been improving their security offerings over the... More...

Jun 21, 2007
Traditional perimeter security methods such as firewalls and IPS can interfere with VoIP call operation and... More...
Jun 18, 2007
This is the third of three tips that present tools for attacking VoIP security. The previous two tips, Free IP telephony... More...
May 21, 2007
This is the second of three tips that present tools for attacking VoIP security. The previous tip focused on tools for ... More...
May 7, 2007
Once Voice over IP (VoIP) and IP telephony are introduced into the enterprise, new and unique security issues arise. In the... More...
Apr 16, 2007
VoIP security problems present a challenge for voice and network staff because IP telephony brings with it not only... More...
Mar 26, 2007
Voice over IP (VoIP) brings converged networks security challenges that never existed for the data network or... More...
Mar 12, 2007
What is silence suppression?

To help understand silence suppression technology, consider this example: Some people... More...

Mar 5, 2007
The bandwidth needed for VoIP transmission will depend on a few factors: the compression technology, packet overhead... More...
Feb 12, 2007
Expert Advice
most from hosted or managed unified communications (UC) systems? There is no limit with regards to size and industry as to which organizations and enterprises could reap the...
Oct 17, 2008
should be part of our unified communications (UC) assessment group, and how should we assess UC? Unified communication (UC)'s mission is to unify the communications of...
Oct 17, 2008
but want to make the move to unified communications (UC). Are there any special security concerns to be aware of? When I was first asked to narrow down the top issues in...
Oct 17, 2008
I know unified communications (UC) is the hot topic of the moment, but is there any indication of "what's next"? How can/will UC vendors build on to or re-imagine...
Oct 17, 2008
thinking of encrypting our unified communications traffic, but won't that negatively affect availability (the very premise on which UC is based)? The short answer is "no". When...
Oct 7, 2008